We will answer every Stairlift question you have. Any Brand, Any Model, Any Make. We have sold them all and we service them all. We have been in the Stairlift business for over 50 years.
At Stannah in the Mountain West we understand that the thought of buying a stairlift can be a daunting one. The following questions are ones that many people have asked us previously and may provide you with the answers you are looking for.
If you have any other questions not covered here please telephone 888-542-3834 or email info@mwstairliftsutah.com
Alternatively, you can complete our online enquiry form and one of our stairlift professionals will come right out and visit with you.
Question And Answers
All our stairlifts are attached to the tread of the stairs and not the wall.
We design them with a slim rail, a compact carriage and with folding arms, seat and footrest. They also fold away neatly so they’re practical for you and for other stair users. You can see the Stannah stairlift range at any of our showrooms or at any of exhibitions we are attending.
It is the most versatile stairlift for narrow stairs that have a bend in them. It can travel round bends on either side of the staircase and negotiate intermediate landings and corridors with ease. Your rail will be manufactured bespoke to the exact dimensions of your staircase. The unique two way powered swivel option also enables you to swivel the chair to the safest position at both the top and bottom of the stairs, particularly in tight spaces.
No. Stannah provides a free home survey with a no-obligation quotation.
No. Stannah provides advice and a free no-obligation quotation. One of our trained consultants will come to your home and assess your staircase, discuss with you what kind of stairlift you might want, how we’ll go about installing it, and answer any questions or concerns that you might have. There’s no obligation to you whatsoever after this; not only will it enable us to give you a fixed written quotation; it will also help us to ensure you get the right product for your specific needs.
Stannah stairlifts are installed in just a matter of hours with the minimum of fuss. Because Stannah stairlifts are fitted to the tread of the stairs, not the wall, the process is quick, clean and simple. Our friendly fitters will bring two pairs of shoes with them, one pair for outdoors and one pair for indoors so that your carpet will stay clean. They will install the stairlift with a minimum of fuss, tidy up, test it thoroughly and show you exactly how to use it before they leave.
Our stairlifts are battery powered, but we will require an outlet either at the top or bottom of the stairs to keep it charged. Our electricians will make sure it is in the best place prior to installation.
As the stairlift is battery powered it will continue to work even if your home loses power. If you have a powered swivel you will need to use the manual swivel.
Depending on usage, your battery should last between 3 to 5 years.
All Stannah straight rail stairlifts have a continual charge, the curved rail stairlifts have charge points on the rail.
Stannah stairlifts are virtually noiseless as they have an electric battery powered motor which ensures a smooth and quiet ride.
Stannah in The Mountain West is Gephardt Approved, your satisfaction is guaranteed.
Before your warranty expires, the Service Department will write to you detailing the different packages available to you and what each package covers. It is then up to you which one you decide to take out.
We offer two types of service contracts. The Stannah 5-Star Service Contract, which offers one annual service and free parts and labor (subject to terms and conditions). Or the Stannah 3-Star Service Contract, which offers one annual service and reduced prices for any engineer visits.
Yes, one of our engineers will respond to a breakdown, even if you don’t have a service contract. In this event, charges will be advised on site and payable to the engineer.
Stannah guarantee to buy back any new Stannah stairlift under three years old, which is being serviced under a Stannah Service Contract.
Stannah can offer reconditioned stairlifts for both straight and curved stairs. For straight stairs we can offer reconditioned rails as well, but on curved, as they are tailor made, the rails would be new. Reconditioned stairlifts are of limited availability.
All Stannah stairlifts are manufactured and tested to conform to the latest European and British safety standards. They go through rigorous testing and analysis to ensure critical factors of safety are achieved throughout the design and manufacture process.
All products are tailored to your specific needs and prices therefore vary depending on the specific stair dimensions and the models and options chosen. Please book a free, no-obligation assessment with one of our trained sales consultants to obtain a confirmed quotation to meet your requirements.
Delivery of your stairlift will depend on the type of stairlift you have ordered. For a straight track rail, delivery will be between 3 – 10 days from receipt of order. For a curved track rail, delivery will be 14 working days from receipt of order.
Any questions? Contact us
Contact information
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Our benefits
Benefits for anyone
Anyone can benefit from a Stannag stairlift. Over half a million installed globally.
Easy in every sense
Easily installed. Typically 2-3 hours. Easy removal
Top quality service
Local Sales and Service. Top quality installation and service
Zero damage
Attaches to the stairs, not the wall. Won t damage your home. Plugs into regular outlet